If you do not see the answer to your question below, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will answer your question and post to our FAQs. Thanks!   

Q: I just paid for Premium Membership, but the site is telling me I am not a member. What do I do?
A: For your new Premium Membership to take affect, please fully log out of the site and then log back in. This allows the site to refresh and recognize you as a Premium Member.

Q: What benefits can I access as a Free Member?
A: As a Free Member, you can access the following benefits:

• Promote your Business - there are many ways to promote your business to other members on the site. Some of these methods include the Shout Box, Edit Status Box, Discussion Signature, Tip of the Day and much more.
• 30-Day Discussion Trial - every new member will receive a 30-day free trial period to the discussion group. This will give you a sense of the networking and sharing that goes on in this group.
• Subscribe to Blog - at our blog, we offer tips, advice and resources for balancing motherhood and running a company. In addition, we run several contests and giveaways every month. In order to be eligible, you must be a subscriber of our blog. To subscribe for free, visit www.themomentrepreneurblog.com.
• Business Profile – make sure to complete all of your profile information in the membership community. The more information you include, the easier it is for people to network with you.
• Member Database – get to know the other members by visiting Our Community page on the site. This database gives you the opportunity to search for mom entrepreneurs by industry, location, special interests, etc.
• Access to our Member Bookstore – in the Member Bookstore {link here once the page is up} you will find books listed by our Premium Members as well as other books The Mom Entrepreneur recommends.
• Member to Member Discounts – visit our Discounts page for a list of members who offer discounts to members of The Mom Entrepreneur Online Support Group. If you would like to include an offer on this list, please email the details to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  

To access the full benefits of the site, please upgrade to Premium Membership.

Q: I just became a member. How do I access all membership benefits?
A: In order to access all membership benefits, you must be a Premium Member. Simply choose the payment method you prefer, $19.97/month or $217/year and you will be taken to our Payment Plans page. Choose the payment you prefer, enter your credit card information, and you are done.

Q: How do I list my book in the Member Bookstore?
A: If you are a Premium Member and an author, you can also list your book in The Mom Entrepreneur Co-op Shop at no additional charge. This includes traditional books or ebooks, To take advantage of this offer, complete the Bronze Listing form with information about your book. 

Q: How do I cancel my Premium Membership and revert back to being a free member?
A: To cancel your membership plan, visit the Our Community page and in the My Profile box (under your picture), you will see “My membership Plan”. Simply click this link and you will have the ability to cancel your membership.

Q: I am receiving too many group discussion emails. How do I change my preferences?
A: If you need to change the setting for the amount of email you receive, visit Our Community, My Profile then Edit Profile. Under Edit Profile, scroll down to the section that says Preferences and select "none", "individual emails" or "daily digest".

Q: How can I learn all about my Premium Membership benefits?
A: Please visit our Events page to see when the next Member Orientation is taking place.

Q: How do I unsubscribe from a forum?
A: To unsubscribe from either the Mom or Entrepreneur category, visit Discussion Groups under Our Community. Click on the Mom or Entrepreneur category. At the top of the next page, you will see UNSUBSCRIBE. Clicking this button will unsubscribe you from the particular category. To re-subscribe, refresh your browser and click SUBSCRIBE.

Q: Will the email discussions archived in the old Google Group be transferred over to the new site?
A: It does not look like it will be cost effective to export comments from the old group to this new site. Members who were part of the old Google support group will still have access to this group for as long as Google allows us to keep it up with no activity.

Q: How do I attach images and documents to a discussion post?
A: Locate the boxes below the discussion post for attaching items and observe the following limitations. 

• IMAGES: Your image file can be a maximum of 800x800 pixels – not to exceed 150 KB
• DOCUMENTS: Your file can be of type - max. size: zip, txt, doc, gz, tgz – not to exceed 120 KB